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  • Do you take walk-ins?
    We do not accept walk-ins for grooming services or nail trims, as those are appointment only, but our Self Serve Dog Wash is Walk-in! Luckily here at Fur Lab we make booking easy! You can either book online through our website or call us at (405) 237-8469 to book your appointment.
  • Do you take same day appointments?
    On rare occasions, we can take some same day appointments, call us at (405) 237-8469 to see if we can get you in on short notice!
  • How long does it take?
    We ask for 3-4 hours for small to medium grooms and 5-6 hours for large to giant grooms. Timing will vary depending on your dog’s coat condition, behavior, and cut type. We ask for this timeframe to ensure that your pet gets the best service possible. We like to take our time with our furry friends and make sure they are as comfortable as possible. This time frame allows for play time and potty breaks. If you would like a more expedited service, we offer an express service for an additional fee.
  • What forms of payment do you accept?
    We accept cards, cash and Apple Pay. You can also keep a card on file with us for your convenience.
  • Do you groom cats?
    As of right now, Fur Lab does not offer cat grooming services.
  • Are Memberships Month-to-Month or is there a Contract?
    No Contracts! Our Memberships are month-to-month!
  • Does my dog need vaccination records to use Self-Wash?
    No vaccination records are required for Self-Wash.
  • What makes Fur Lab’s Self-Wash stand out?
    We provide premium hypoallergenic shampoos and conditioner in a state-of-the-art product injection system (similar to a car wash), commercial grade tubs, professional dryers, instant warm water, brushes, combs, ear cleaning solution, towels, and anything else you might need.
  • Do I need an appointment for Self-Wash?
    No you do not need an appointment, bring your pup at any time!
  • Do I need to bring shampoo or conditioner for Self Wash?
    No! We offer professional-grade, hypoallergenic and gluten-free products that are automatically injected into the water stream, which makes washing faster and more effective. Of course, you are welcome to bring your own products if you like but that's certainly not required!
  • What if my dog makes a big mess in Self-Wash?
    No worries! We’ll take care of it!
  • What is matting?
    Matting is severe tangling of the fur in the form of thick masses in the coat. It forms on longer haired dogs when the coat has not been brushed and maintained properly. Matting can be exacerbated by getting the dog wet, whether it be from a bath or swimming in a pool or lake. When tangly or matted fur gets wet, it becomes even denser and pulls tighter. This severe tangling can travel all the way down to the skin, causing it to pull on the skin, and is quite painful for the dog. If not addressed properly, these mats can cause sores and become infected.
  • How can I prevent matting on my dog?
    The best form of matting prevention is to make sure your dog’s coat is brushed on a regular schedule. Whether you brush at home or come to the groomer’s on a regular schedule, it is important to meet your dog’s needs to prevent matting. The frequency of brushing will depend on your dog’s coat length and coat type. If you opt for a shorter haircut, you will not need to brush your dog as often. If you want your dog to stay long and fluffy, or even at a medium length, we suggest the following: Poodle mixes (goldendoodles, aussiedoodles, bernadoodles, cavapoos, maltipoos, etc.) are most susceptible to matting due to their conflicting coat types. On a golden retriever, the soft shedding undercoat sheds out easily and naturally, whereas on a doodle, the curly poodle hair will trap the soft fur causing mats. These dogs should be brushed daily or 5 times a week at bare minimum, as well as regular grooming on a 2-4 week schedule. Recommended brushes for this coat type are a long-pinned slicker brush and a metal greyhound comb to check your work. Make sure you are line brushing and combing all the way down to the skin. Curly haired dogs (poodles, Portuguese water dogs, Airedale terriers, etc.) have continually growing coats and due to the curly nature of their hair are more prone to matting the longer the coat is left unbrushed. These dogs should be brushed at least 5 times a week as well as regular grooming every 4-6 weeks. Line brushing with a long-pinned slicker brush and a metal greyhound comb to check your work is also recommended for these dogs. Drop coated dogs (shih-tzu, Maltese, yorkie, schnauzer, etc.) are less prone to matting than the previously mentioned dogs, however still require regular brushing and grooming. These dogs should be brushed and combed at least 3 times a week with a 4-6 week grooming schedule. Any slicker brush and a metal greyhound comb is recommended for these dogs. Long haired shedding coats (Australian shepherd, Great Pyrenees, Newfoundland, etc.) when left unbrushed and not maintained properly, the soft shedding undercoat can build up and get trapped under the top coat causing mats. These dogs should be brushed at least once a week with regular grooming on a 6-8 week schedule. A long-pinned slicker brush and a metal greyhound comb is also recommended for these dogs, as well as an undercoat deshedding rake to remove excess dead undercoat.
  • My dog is already matted. How can I treat it?
    How you deal with matting depends on the severity of the mats and the dog’s coat type. Brushing out mats can be extremely painful for your dog and we recommend avoiding that as much as possible. Mats should typically be shaved out with clippers to quickly relieve your dog from any tension the matting has caused. The length of the shave depends on how close the matting is to the skin. There has to be enough room between the skin and the mat for the clippers to be able to cut the hair. The closer the mat is to the skin, the shorter the shave will have to be. For dogs with a shedding undercoat, mat removal can look a little different. It is typically not recommended to shave double coated shedding dogs unless absolutely necessary. This should only be done in severe cases. Shaving a double coated dog can result in damage to the coat and can cause the coat to not function properly. Typically matting in these coats is easier to brush out after a conditioner soak and a blowout with a high velocity dryer. A lot of the trapped undercoat will blow out when loosened. However, severe matting cases can still occur with these coat types and shaving is necessary.
  • My dog had to be shaved due to matting. What does the aftercare look like?
    Nicks & Sores: Sometimes in severe matting cases, the matting can pull so hard on the skin that it lifts into the mat. This can cause nicks and abrasions to the skin when shaving. Matting can also pull so hard on the skin that it causes sores which will be revealed after shaving. These injuries should be properly cleaned with water and disinfected with hydrogen peroxide until healed. Hematomas: Severe matting can cut off circulation to the skin. When these mats are removed, blood will rush back into that spot. This can create an itchy sensation for the dog and make them want to scratch, creating a sore. This becomes extremely problematic when dealing with severe matting on the ears. When matting is removed and the dog is feeling more airflow to their ears, they start to shake their head a lot. The constant slapping of the ears to the body can cause hematomas to form and burst. When these hematomas burst, they typically present as a cut on the tip of the ear. This should be properly cleaned with water and treated with hydrogen peroxide until healed. You can help prevent ear hematomas by using some form of ear protection. We recommend using panty hose that is cut at the toe to create a tube that will fit over your dog’s head and will keep their ears compressed when they shake. They will look very silly, but all worth preventing the pain of burst hematomas!
  • My pup is nervous for grooming! What can you do?
    We offer melatonin or hemp treats that you can give to your pup to help calm their nerves. More frequent trips to the groomer can help them get used to the environment, we offer unlimited bath and brush memberships which is a cost effective way to get your pup used to the environment and keep them clean and their coat healthy!
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